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Store Policy

Here at K Stores USA, we strive for excellent customer service and satisfaction.  We also take extra care to protect your personal information online.  Learn more about our store policies in regards to privacy, shipping, returns and exchange.

 

Privacy

K Stores USA value and respect our customers.  We are committed to protecting and handling your personal information with great care and security.  We assure you, our customers, that your personal information will not be sold, rent, or share with anyone not affiliated with K Stores USA.

 

Please feel free to read a more detailed description of our Privacy Policy.

 

Shipping

K Stores USA ship our products out domestically to anywhere in the United States.  We also ship around the world for international orders.  Please refer to the Shipping Policy for more information about shipping time and cost.

 

Return and Exchange

K Stores USA understands that customer satisfaction is important to our store success.  We hope that you are completely happy with every purchase you make with us, but if for some reason you are not, we do offer a return and exchange policy for our customers within 30 days of order receipt.  Follow our instructions in our Returns and Exchange Policy to get a refund.

 

Customer Service

Our customers are very important to us, thus we work to provide great customer care and bring our customers great products that they love.  To answer any quick questions that you may have, please refer to the Frequently Asked Questions.  We also have online customer service through online chatting which is the fastest method to contact us.  You can also email us or called in for customer service.  Please click on Contact Us for our contact information.